Liza Express Global Wellness Limited, hereinafter referred to as “Liza Express Wellness,” provides services through its website at www.lizaexpress.com. This contract is written in straightforward, layman’s terms to ensure clarity and eliminate any confusion. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

Acceptance of Terms

By accessing or using any part of our website or services, you agree to be bound by these Terms of Service, our Privacy Policy, our Client Contract, and our Disclaimer. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Services Provided

Liza Express Wellness offers a range of wellness services, including counselling, therapy sessions, and educational content related to mental health and sexual health. All services provided by Liza Express Wellness are subject to the terms and conditions set forth in this agreement.

Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy, which explains how we collect, use, and protect your personal data, is available on our website. By using our website, you consent to the collection and use of information as outlined in the Privacy Policy. Notably:

  • Comments: We do not permit comments on our website, ensuring our clients’ anonymity and safety.
  • Cookies: Cookies are only used to enhance your experience while watching podcasts, helping you track the episodes you’ve watched and where you left off.

Disclaimer

All content on our website and associated platforms is for educational and informational purposes only and is not intended to replace professional advice, diagnosis, or treatment. The disclaimer here emphasises that the information provided should not be considered a substitute for personalised therapy or counselling.

Liza Express Wellness does not provide diagnostic or therapeutic services through direct messages, comments, likes, or social media interactions. This disclaimer clarifies that any communication on our platforms does not constitute a therapeutic relationship and should not be used as a replacement for professional care.

Client Contract and Use of Services

By engaging our services, clients agree to the terms outlined in our Client Contract, which includes:

  • Session Timings: If a client is late to a session, the first 15 minutes are considered part of the session. If the client is not present within 30 minutes, the session is cancelled, and a rescheduling fee applies.
  • Cancellations and Changes: Clients may transfer to another therapist if needed, but refunds are only provided under specific circumstances as detailed in the Client Contract.
  • Change of Service and Goals: Any changes in service duration or therapy goals must be discussed and agreed upon with Liza Express Wellness. Additional charges may apply for extended services.
  • Follow-Up Sessions: Follow-up sessions are available after completing intensive counselling and must be scheduled as per the terms in the Client Contract.
  • Privacy and Confidentiality: We do not store counselling sessions on cloud servers. Anonymity and confidentiality are central to our services, and we strive to protect all client data within legal limits.

Intellectual Property Rights

All content on our website, including text, graphics, logos, PDFs, videos, audio files, and images, belongs to Liza Express Wellness, with the exception of certain stock images, which are linked to their original sources. Our official pictures are exclusively ours. This content is protected by international copyright laws, and you may not use, reproduce, or distribute any material without our explicit permission.

Limitation of Liability

Liza Express Wellness shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our services. We do not guarantee that the services will be uninterrupted or error-free.

Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Nigeria. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.

Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

  • Email: reach@lizaexpress.com
  • Website: www.lizaexpress.com

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.